Webinars: a powerful digital marketing tool for businesses.

 

The COVID-19 pandemic has turned our lives and work upside down. With successive lockdowns, restrictions on physical contact, and the rise of remote working, videoconferencing has become a staple of our personal and professional lives. Beyond its usefulness during a health crisis, webinars are a powerful digital marketing tool for businesses. 

What are the specific features of this type of online conference and how can it benefit your business? How can you create an engaging webinar to generate leads and increase your sales? Here's how.

What is a webinar?

The term "webinar" is a portmanteau word formed by combining the words "web" and "seminar." It refers to an online seminar that participants can attend remotely via an internet connection. It is also referred to as a web seminar, online conference, webinar (from the English "web" and "seminar") or teleconference.

An interactive online meeting

Internet users who have registered for the webinar receive a link in their email to connect to the website where the broadcast is taking place. Webinar platforms offer many possibilities:

  • video and audio exchanges via a camera and microphone that are either independent or integrated into the device used (computer, smartphone, or tablet);
  • sharing documents(PowerPoint presentations, corporate films, etc.) from the speaker's computer screen;
  • virtual whiteboard;
  • chat functions, etc.

Audience members can listen to the presentation, ask questions either verbally or in writing, and interact in real time with the speaker and other participants as if they were there in person. The event is usually recorded so that anyone interested can watch the webinar live or as a replay.

Video conferencing and webinars: what are the differences?

Health restrictions and the rise of remote working have accelerated the digital transformation of SMEs. Webinars and videoconferences are among the Web 2.0 tools you should integrate into your way of working. Although often confused, these two forms of online conferencing each have their own specific features.

Videoconferencing, for small group discussions

Videoconferencing is an online meeting during which all connected participants can share their screen and activate their microphone and webcam. Widely used in teleworking, it promotes team collaboration through two-way communication. The main drawback is the high bandwidth consumption, which can lead to poor audio and video quality. To avoid this problem, most videoconferencing tools impose a maximum number of participants

Webinars: communicating with a wider audience

In the case of a webinar, video and screen sharing are generally reserved for speakers only. Participants interact via instant messaging or polls. The host can occasionally restore the sound for participants so that they can ask questions. The webinar format is ideal for:

  • a presentation of products and services;
  • an online courseor training program;
  • a product demonstration;
  • a question-and-answer session.

Why organize online conferences?

Webinars are a sales tool favored by 66% of digital marketers (source: Company Webcast). This type of content offers numerous advantages in terms of sales prospecting, conversion, and customer loyalty.

Reach a large number of potential customers

Hosting a webinar instead of a physical event allows you to expand your audience byremoving geographical constraints. Anyone interested can attend the webinar, regardless of where they are located. The short format and the fact that attendees don't have to travel also save your prospects a considerable amount of time. 

All these factors contribute to a high participation rate, averaging between 60 and 70% of those registered. Sending a replay allows those who were unable to attend or internet users in a different time zone to view the webinar at a later date. This means you can reach even more people.

Generate qualified leads

Online seminars are also an excellent lead magnet for enriching your prospect database with high-quality contacts. In fact, 79% of buyers agree to provide their contact details in exchange for a free webinar (source: Curata). This allows you to collect information about participants and qualify your leads by analyzing webinar statistics. You can also filter registrants and block potential competitors.

Encourage the conversion of prospects into customers

The ability to answer questions from potential customers via chat helps build trust and speeds up the sales cycle. This interactivity also translates into greater engagement on the part of participants. Controlling the conversation with professional-quality visual support fits in with your branding strategy and helps develop your reputation and authority in your market.

Enjoy an excellent return on investment

Finally, online conferences are a great way to reduce costscompared to physical events: you avoid room rental and travel expenses! Webinars require few material and human resources, making them an easy-to-use and economical marketing tool. They therefore have a place in the marketing strategy of all types of organizations, including small businesses with limited budgets.

How to set up high-quality webinars?

Want to host a free webinar to boost your sales, but don't know where to start? Here are the key steps to follow.

Choosing the best webinar solution

There are many tools available for hosting webinars. Here is an overview of the best webinar software on the market.

The Livestorm webinar platform

Autour de l’Image works with Livestorm webinar software, the industry leader. This French solution enables companies to organize professional-quality online meetings and webinars. The webinar tool has advanced features to facilitate the entire creation and distribution process:

  • responsive and customized registration landing page;
  • integration with CRM and marketing automation software;
  • Email management: sending invitations and reminders;
  • customizable virtual rooms;
  • engagement drivers: interactive polls, promotional offers;
  • pre-recording mode for on-demand webinars;
  • audience segmentation to better reach your target audience;
  • dashboard with statistics and post-webinar data analysis;
  • replay available immediately after the live broadcast;
  • sharing on social media.

Unlike videoconferencing software such as Zoom or Microsoft Teams, Livestorm does not require any downloads. With just a few clicks, your prospects can access the webinar on any type of web browser or device. The interface is quick and intuitive to use.

Livestorm offers a free version limited to 10 simultaneous connections. The paid version supports up to 1,000 participants.

Other webinar software

Depending on your needs, your budget, and your industry, you can also opt for other free or paid tools:

  • Zoho Meeting: This application, which is integrated into the Zoho CRM platform, remains limited in terms of functionality, customization, and number of connections.
  • Adobe Connect: Designed by the creators of Photoshop, this webinar tool focuses on the quality of the user experience. Among its drawbacks: high cost and a limit of 25 participants for the least expensive plans.
  • Zoom Webinar: the webinar version of the popular videoconferencing platform supports up to 500 participants. Despite flexible registration management, the solution suffers from a lack of collaboration tools and the absence of mobile access.
  • Cisco Webex: this webinar software has new features such as noise cancellation, real-time translation, and background content sharing.
  • Webikeo: this webinar solution for B2B companies can accommodate up to 1,000 users, but does not allow participants to speak.
  • Business Hangouts: this professional version of Google Hangouts supports up to 5,000 simultaneous connections and even works without a Google account.

Live video streaming on social media using Facebook Live or YouTube Live is more suited to a B2C audience.

Organize the web conference

Has one of our software programs caught your attention? Now is the time to get started! Here are the steps to follow to create your webinar:

  1. Register on the webinar platform of your choice.
  2. Create custom pages: landing pages, registration forms.
  3. Set a date and send invitations by email.
  4. Prepare engaging content: presentation, slides, etc.
  5. Promote the webinar on your social media channels.
  6. Test the platform's functionality.
  7. Broadcast the webinar live.
  8. Share the replay.

Once the event is over, don't forgetto analyze the webinar statistics: number of registrants, absentees, participants who stayed until the end, etc. Set up an email lead nurturing campaign to help prospects progress through the conversion funnel. 

Get support from Autour de l’Image

To be fully effective, your webinar must be integrated into your content marketing strategy and take into account the expectations and maturity of your targets at each stage of their purchasing journey. As a true partner to your company, our communications agency provides you with its expertise before, during, and after the webinar:

  1. Preparatory meeting to define your objectives.
  2. Work on the message andwording.
  3. Assistance with the creation of communication materialsand layout design.
  4. Sending invitations by email, with the option of enriching your prospecting file.
  5. Promotion on social media.
  6. Setting up the Livestorm platform for the event.
  7. Webinar schedule: video, logistics.
  8. Sharing the replay.
  9. Dashboard management and sending of contact files (registered, present, delayed viewing).

Would you like to use your webinar as a sales tool? Contact us to discuss this by filling out the contact form below!

 

About the author

Philippe Rigault

Philippe is the Founding President of Autour de l’Image. After 15 years in logistics (DHL) and strategic consulting, he founded the agency in 2007 for SMEs and mid-market companies. His unique approach: he doesn't just do communications; he builds growth. Philippe applies the operational rigor of logistics to B2B strategy. He helps executives transform their vision into a profitable growth engine. His goal is to ensure that marketing (digital, content, brand) is an investment. To do this, he relies on the "Strategic Compass" methodology he developed at Autour de l'Image.

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