Welcome booklet: the essential HR tool for remote working

 

Recruiting an employeeis a strategic challenge for your business. It is essential toconvey the company's values and operating methods to the new employee

However, the current health crisis and the widespread adoption ofremote working can complicate matters. In this context, thewelcome bookletis more than ever a valuable tool tohelp new arrivals familiarizethemselves with their professional environment. What is the purpose of this document and what should it contain? How can it be used as an asset forsuccessful staff integration? Here are some answers.

Welcome booklet: definition and regulations

The welcome booklet is anHR document given to each new recruit on their first day of work.

This is a digital or paper guide thatintroduces the company and provides all the informationnew employeesneedto quickly find their feet.

An essential part ofthe hiring process, the welcome booklet answers new employees' questions and reassures them during their first weeks of (remote) work.

Mandatory since 2002 in healthcare facilities, it remains optional for other companies. However, it is strongly recommended that one be drafted to welcome newcomersto the team, especially if they are required to work remotely.

Objectives of the company welcome booklet

The welcome booklet aims to promote the integration and autonomy of new employees, who can use this document to:

  • familiarize yourself with the internal rules and regulations and how the organization operates;
  • embrace the company's values;
  • adapting to a new workspace, finding your bearings and developing automatic responses.

 

Asan employer or HR manager, the welcome booklet also offers you many advantages:

  • benefit from employees who are quickly up to speed;
  • save time by simplifying administrative procedures and anticipating questions from new hires;
  • strengthen employee motivation and sense of belonging;
  • facilitate your teams' commitment to the company's project;
  • Develop your employer brand through better HR management to retain new talent and reduce turnover.

Contents of the welcome booklet: 5 essential sections

In the absence of regulations (with the exception of the healthcare sector), the content of the welcome booklet is specific to each company according to its particularities and field of activity. It may also vary depending on each employee's employment contract, offering, for example:

  • concise and factual information intended for interns or holders of fixed-term contracts;
  • more comprehensive and detailed information for employees hired on permanent contracts.

 

Although there is no set format, the booklet should be presented as a toolkit that lists the essential elements for the successful integration of new recruits. Here are the five main sections that are generally found in the welcome booklet.

1. Introduction and message from the CEO

The welcome booklet often begins with a welcome message from management. Addressing new employees directly helps to make them feel valued, develop a sense of belonging, and humanize the company through the voice of its manager.

2. Presentation of the company and its values

The aim of this section is to provide new hires with concrete information about your organization, its structure, and its ambitions. The idea is to help them find their place more easily, but also to make them want to contribute to the company's success by playing their part.

Present the company's activities, the jobs on offer, and its strategic areas of development. Using an organizational chart, identify the different departments and contacts, as well as any national or international locations. Finally, share the unifying elements necessary for acquiring the corporate culture: the history of its creation through portraits of the founders, vision, values, and social commitments.

3. Operating rules and legal obligations

This section outlines the main principles governing company life, based on your institution'sinternal regulationsand thecollective agreementapplicable to your activity:

  • working hoursand organization of working time: breaks, vacations, RTT (reduced working time), annual closure, etc.
  • health and safety rules: dress code, assembly point in case of fire or attack, occupational health, infirmary, etc.
  • administrative processes: leave requests, justification of absences, reimbursement of expenses, document management, etc.
  • terms and conditions relating toteleworking.

4. Employee rights and benefits

If the company hasemployee representative bodies (IRP), indicate this in this section of the welcome booklet. If applicable, provide the names and contact details of the representatives, specifying their role and scope of action. This will reassure new employees, who will know who to contact if they encounter any difficulties.

To boost your employees' motivation, don't hesitate to detail all the benefits they are entitled to:

  • additional compensation: profit sharing and incentive schemes, retirement savings plans, meal vouchers, time savings accounts (CET), etc.
  • covering business expenses: transportation, travel, expense reports, etc.
  • supplementary health and welfare insurance.

You can also provide information oninternal mobilityand the company's commitment toprofessional training(offers and conditions of access).

5. Practical information

This chapter lists all theessential everyday informationthat will help employees find their way around their new working environment: site map, access codes for the building or parking lot, administrative contacts, etc.

To help your employees become productive quickly, especially when working remotely, offer them acomputer starter kit:

  • tutorial oncreating loginsfor the professional email account and software used internally;
  • presentation ofthe company's web ecosystem: website and intranet, official pages on various social media platforms (LinkedIn, Twitter, Facebook, etc.), YouTube channel;
  • Creating or updatingprofiles on social media platformswhere the company is present to turn your employees into brand ambassadors.

3 tips for creating
an effective company welcome booklet

A well-designed welcome booklet helpsensure the successful integration of your new recruits. Its creation therefore requires special attention. How can you ensure that it is read and understood by your teams and doesn't end up at the back of a drawer? Here are a few tips.

digital welcome booklet

1. Focus on a digital welcome booklet

In its traditional paper version, the welcome booklet often takes the form of a small A5-sized booklet. However, in a context of digitization and widespread remote working, thedigital welcome bookletis now essential due to its many advantages:

  • Direct accessibilityfor everyone at all times, especially for employees working from home or at sites far from headquarters.
  • possibilityof regular and immediatecontentupdates;
  • Paper and ink savingsthat reduce printing costs and environmental impact.

You can even go one step further by offering awelcome booklet enriched with video content. Acorporate film made by a professionalis a fun and effective HR communication tool.

Our digital marketing service
Visual and concise welcome booklet

2. Pay attention to visuals and keep it concise

The welcome booklet shouldconvey useful information in a concise and summarized format. Content that is too long and dense may confuse the reader or even discourage them, which would have the opposite effect to that intended.

To make your guide more lively and appealing, payattention to its visual presentation. Keep in mind that a picture is worth a thousand words: whenever appropriate, use photos or diagrams to illustrate your point. Apply thecompany's graphic charterto reinforce consistency between different HR documents and enhance your employer image.

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Team of professionals for reception desk

3. Get support from a team of professionals

It is essential to have the right support whencreating and developing your communication materials. The Autour de l'Image agency can help youcreate or redesign your welcome booklet:

  • assistance with gathering informationandwriting content;
  • creation and layout of apaper booklet;
  • digitization of the bookletfor viewing on any type of screen (computer, tablet, and smartphone);
  • development of amini welcome sitewith tips and FAQs
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About the author

Philippe Rigault

Philippe is the Founding President of Autour de l’Image. After 15 years in logistics (DHL) and strategic consulting, he founded the agency in 2007 for SMEs and mid-market companies. His unique approach: he doesn't just do communications; he builds growth. Philippe applies the operational rigor of logistics to B2B strategy. He helps executives transform their vision into a profitable growth engine. His goal is to ensure that marketing (digital, content, brand) is an investment. To do this, he relies on the "Strategic Compass" methodology he developed at Autour de l'Image.

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